Thread: So pissed.......
09-16-2006, 07:29 PM #1
I'll keep it as brief as possible.
Back in July my ski was rear ended while on it's trailer. Guy's insurance covered the damages: $1800. My local shop took it in for three hull crack repairs (pretty minor). Got it back after waiting three weeks, but only one of the three cracks was fixed. I made an appointment to bring it back in so I didn't have to wait three more weeks to get the other cracks fixed.
The original repair broke after one weekend out. I called and they said to bring it on the appointment day (3 weeks ago). I got a call that it was ready to go today. I got there and there was a 14" crack under the gunwhale deck. Shop manger says unacceptable and to leave it with him. OK, cool.
I also noticed that when they repaired the bottom of the hull, they painted over rough areas of my hull. I am kinda pissed that they wouldn't fill the holes in the area where they were spraying. It really looks bad.
I am tempted to go meet with the guy at the fiberglass repair place to see what's up, but don't want to step on the Yamaha service manager's toes.
I can't believe 6 weeks at the glass repair place and the job is still not right, nor does the repair look good.
Tuesday, the service manager will call me and I think I may request that we both go over tothe glass shop and speak to the manager to get this done right.
09-18-2006, 05:11 PM #2Originally Posted by qbzonk
On the flip side if they do it right and you don't have to bitch, praise them.
I bought the guy who build my ski a case of beer.
09-18-2006, 06:59 PM #3Originally Posted by NeVerMind
I'll call tomorrow and try to meet with both shop supervisors.
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