Page 1 of 2 1 2 LastLast
Results 1 to 10 of 13
  1. #1

    Broken Gauge Cluster. warranty Coverage?

    I went out for a ride today, Looked down for a second about an hour into the ride and saw the my gauge cluster had broken off

    ALL four tabs that hold the cluster in broke off! How thats possible I don't know??

    Would this be covered under my warranty? Should it be?? I dont want my dealer tell me its not if it really should be.

    Here are the pics:





    Thanks!


  2. #2
    nicjak's Avatar
    Join Date
    Mar 2008
    Location
    Warragul, Downunder
    Posts
    7,794
    +1
    625
    bugger

  3. #3
    Quote Originally Posted by nicjak View Post
    bugger
    Yeah, my thoughts too!

  4. #4
    2005 RXT Red08Ultra250's Avatar
    Join Date
    Feb 2008
    Location
    Dunedin, FL
    Posts
    908
    wow, thats a new one. I dont see how they would not cover that. If they say you were riding in rough water and broke it,tell em that is the only reason you bought an ultra!

    p.s. look down at my quote:

  5. #5
    My name is Sean and I am addicted to STXs smokeysevin's Avatar
    Join Date
    May 2008
    Location
    Houston
    Posts
    4,486
    +1
    320
    thats not what i was expecting... You havnt hit it on anything? Good luck with the fix.

  6. #6

    Join Date
    Mar 2008
    Location
    mississippi
    Posts
    510
    +1
    1
    They should cover it , its what is refered to as a manufacture defect in workmanship. Any decent dealer will see this and know it couldn't be anything but that.

  7. #7
    This is how I run a jetski shop in the desert nmpeter's Avatar
    Join Date
    May 2008
    Location
    Elephant Butte New Mexico
    Posts
    6,530
    +1
    1,280

    gadfly that I am

    be ready to politely insist that it's covered, as long as ther isn't a mark on the faceplate. They could say you leaned on it and tell you to pound sand.

    I'd start sniffing around for other simialr incidents.I don't know what state these skis are an when they come out of the crate, somebody might have tweeked the bolts too tight during a prep fracturing the plastic, but the plain fact they broke indicates to me that the console is a poorly designed bit.

    I wou;dn't expect you to do a face plant on it and have it break away to save a few teeth.

  8. #8
    So I took it to my dealer tonight and he looked at it and was amazed. said he has never seen that before. He said he has to contact kawasaki and will let me know tommaorw. He said he was going to push for a new cluster and most likley kawasaki should cover it. he wrote up on the slip that there was no impact on the cluster so that should help. I guess I will find out tom. fingers crossed

  9. #9
    hilomikey's Avatar
    Join Date
    Apr 2007
    Location
    Hilo Hawaii
    Posts
    482
    I really think Kawi will cover it, Just my humble opinion. Good luck! Let us know please

  10. #10
    Well, got the call from the dealer today. Kawasaki is going to honer it under warranty. New cluster should be here Friday.

    I am happy!

Page 1 of 2 1 2 LastLast

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. WTB 03-05 non working broken gauge cluster
    By sucks2bu in forum Sea Doo Classifieds
    Replies: 6
    Last Post: 06-24-2016, 09:31 AM
  2. Seadoo RXT - Gauge cluster broken
    By uscin2003 in forum Sea Doo Open Discussion
    Replies: 0
    Last Post: 06-03-2011, 03:29 PM
  3. how do i get the gauge cluster out?
    By mxl16 in forum Sea Doo Open Discussion
    Replies: 4
    Last Post: 10-11-2006, 12:02 AM
  4. First broken thing under warranty
    By The Green MACHINE in forum 4-Tec Performance
    Replies: 20
    Last Post: 04-10-2006, 11:33 PM
  5. how do I remove gauge cluster?
    By Lurker in forum 4-Tec Performance
    Replies: 2
    Last Post: 09-06-2005, 02:21 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •