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  1. #1

    Riva support!!!!!!!

    Its not that often that a company goes that extra mile to help out a customer these days.I just wanted to say Riva has been top dog.I had trouble updateing the vipec firmware and they called me a number of times here in thailand long distance and walked me through it.Also they arranged to have a tech go online with me and complete the update if I was unable to myself.No brown nosing just giving my experience post sales with Riva.


  2. #2
    abracadabra's Avatar
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    Quote Originally Posted by GMONEY View Post
    Its not that often that a company goes that extra mile to help out a customer these days.I just wanted to say Riva has been top dog.I had trouble updateing the vipec firmware and they called me a number of times here in thailand long distance and walked me through it.Also they arranged to have a tech go online with me and complete the update if I was unable to myself.No brown nosing just giving my experience post sales with Riva.


    They are the best at what they do. They work out BEST OPTION in my case, Julio...

  3. #3
    tysonfzr's Avatar
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    Quote Originally Posted by abracadabra View Post
    They are the best at what they do. They work out BEST OPTION in my case, Julio...
    yes!Riva guy is great and helpful!

  4. #4
    SHOBiz's Avatar
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    I can be pretty critical of companies since I expect so much, but that was pretty cool.

  5. #5
    I agree. Riva has been fantastic with there VIPEC support.

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