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  1. #1
    Fastrack's Avatar
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    Aug 2009
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    Honey Harbour, Ontario
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    Water in Gauge cluster - causing it to short out. BRP claims it's cosmetic

    Hi all,

    For the past week or so, the digits on the gauge were fading out. This past Sunday the cluster completely shorted out (came back briefly)

    I would guess there was around 1oz of water inside (I removed the check valve on the back and sucked the water out).

    Dealer sent the photo to BRP and they were told it's cosmetic!! How can water inside be cosmetic?? The middle crack is where the water is coming in. The side cracks are "cosmetic". They did not tell BRP that it was shorting out though, but the fact remains there was water inside!

    The cluster is of course sealed with epoxy so it's VERY hard to dry it out completely. I've had in a container with huge packs of silica gel for about 3 days

    I am being told by my dealer even though I have a 3 year BEST warranty (good until May 2012). That I should pay for the repair, they would send the cluster to BRP and maybe, just maybe it would be covered (even though they've already been told it's cosmetic)

    The cluster in Canada is $549 + Labour (2 hrs??) Probably $700.

    Since the cluster still works - I'm tempted to cut the back off with a dremel VERY carefully clean the electrical components with isopropyl. RTV it back together. Has anyone ever done this??

    I can not believe they are deeming this as cosmetic.

    FYI. I also do ALL my service and the first thing the service department at my local dealer always says is "I haven't seen your machine since xx". I'm not sure how ANY service they would've done would have prevented the crack. I also own a Ski-doo bought from this same dealer which I service myself.

    Ben
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  2. #2
    mac_man_luke's Avatar
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    If you getting charged 2 hours labour your getting ripped off!

    takes about 5 minutes to remove the cluster

  3. #3
    Mothman's Avatar
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    Just wondering... How did that much water find its way in there?
    I'll pull mine and silicone the edges if it's a common problem!

  4. #4
    You should call BRP directly

  5. #5
    Fastrack's Avatar
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    Quote Originally Posted by mac_man_luke View Post
    If you getting charged 2 hours labour your getting ripped off!

    takes about 5 minutes to remove the cluster
    Took me about 15 minutes as I had to go fetch my PC to figure out how the chrome bezel came off. Now that I know, I would say not even 5 minutes! I was shooting in the dark at the cost.

    But:
    $549 - Cluster
    $50 - Pick up from the water via trailer - I do not own a trailer, my craft is stored on a lift in summer and a marine railway in the winter.
    $45 - .5hr hour labour? I can't see them charging .5hrs
    $35 - To program new gauge? maybe included in the labour not sure.

    $679 + tax => $767

    Quote Originally Posted by Mothman View Post
    Just wondering... How did that much water find its way in there?
    I'll pull mine and silicone the edges if it's a common problem!
    Well. The clear cover is glued to the back cover with epoxy. The check valve on the back of the cluster is designed to let pressure out, but not let water in. The check valve is working and is not broken. I reversed the check valve (as it's held in with a small grommet). I blew into the cluster and sprayed it with soapy water, I did not see any bubbles except for the centre crack.

    I did flip the Sea-doo the first year I had it (Summer '09) going about 15km/h as I leaned too far on a sharp turn. I saw a small amount of moisture near the end of last year, but thought nothing of it. This year it was tied to a dock in the Sun for about 2hrs. I came back and water was dripping down the gauge face (on the inside).

    I guess chop/Rain etc.. (when I didn't throw the cover on), just built up the water until the contacts shorted out.

    If your worried I'd pop the chrome bezel off it's quite simple (I've attached the instructions). Once I took the bezel off I saw the cracks (hidden by the bezel) and also saw the pool of water shorting the gauges out. Or leave your machine with the gauge facing the Sun for an hour or so. If it's leaking you'll water dripping down the inside face or just a bit of moisture form.

    Quote Originally Posted by joecbrzx View Post
    You should call BRP directly
    That has crossed my mind. I've called them a few times for my Ski-doo, but they never want to talk to the public "Please see your dealer"
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