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  1. #1
    billy's gpr's Avatar
    Join Date
    Mar 2007
    Location
    central coast...nsw...australia
    Posts
    295
    +1
    1

    a big thanks to yamaha australia........

    a big thanks to yamaha australia for coming to the party on warranty on my super charger clutch,even after being out of warranty by 14months.....


    Dear Bill,

    Thank you for contacting Yamaha Motor Australia with your request.


    We have been in contact with your Yamaha dealer and have discussed
    the merits of your request for assistance. They have advised that the
    unit has been properly maintained and serviced.
    As well, you are both loyal customers, both of Yamaha and their dealership.

    As you are aware your vessel has been out of warranty for some time (14
    months). However, Yamaha will supplyparts only to replace the failed
    tacho drive (clutch) as a goodwill gesture.

    We feel once this has been replaced you continue to have reliable service
    from your Yamaha marine product.


    Regards,
    Customer Relations Department
    Yamaha Motor Australia


  2. #2

    Join Date
    Jan 2011
    Location
    Brisbane Australia
    Posts
    152
    Thats good customer service

  3. #3

    Join Date
    Sep 2010
    Location
    Aliso Viejo
    Posts
    951
    +1
    75
    Outstanding!!!!

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