06-24-2012, 11:12 AM #1
how to get support from Vtechtuned
Support from vtechtuned.com
At the moment there is a very big work load on vtech.
This is due to:
∑ Vtech making custom adjustment for hardware that is currently not supported by vtech.
This is something that we make for FREE for most customers (normally we charge for this).
We are adding tunes for different injectors, intakes and so on.
∑ BRP have released a lot of software updates to many models, this means that vtech need to redo the tunes for the new software
∑ A very large number of customers have bought the maptuners tuning system.
∑ Problems with EMAIL deliveries.
For 95 % of all customers the above donít affect you, you get your tunes without any issues.
But for those customers that have special needs you will need to have understanding that this is a new system and that we work as fast as we can to fulfill your needs.
In order to contact vtech you can reach us at:
Call/Mobile text message: +467(0)7778111
We current have VIBER installed at this number so you can call for FREE.
We get a lot of emails every day and sometimes they go to the spam basket.
If you donít get a reply within 24 hours then email AGAIN until you do get a reply.
Donít email our dealers they canít do anything regarding the tunes.
Again , we are sorry if we missed any emails but we do our best to help all customers.
07-02-2012, 09:29 AM #2
- Join Date
- Feb 2011
Good morning, email sent for support on my Stage III tune - thank you
07-02-2012, 08:40 PM #3
I have sent 4 emails in the last 6 days, still no reply, very frustrating!!
07-02-2012, 10:57 PM #4
07-10-2012, 01:42 PM #5
Jonatan is good guy he anwered fast my replys thankss again....vtech
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