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  1. #1

    Join Date
    Aug 2012
    Oldsmar, FL

    Help with installing handheld tuner software

    Hey guys,
    I got the handheld tuner in today. I have synced it to my ski, filled out the craft registration, received my password and username and downloaded the software of vtechs website. When I go to open the software, it is always asking if I want to remove the software or repair it. I never get a screen that asks me to log in. Does anyone have any insight to this problem? I am using an Acer netbook with windows 7 for the vtech. Any help would be greatly appreciated as I am looking to test the ski tomorrow morning.


  2. #2

    Join Date
    Aug 2012
    Oldsmar, FL
    Disregard. Looks like computer updates were the cause of the problem. Everything is working as it should.

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