Thread: ODI grips
03-02-2007, 11:29 AM #1
I ordered a pair of ODI Rogue grips on Feb 21, I recieved an order confirmation via e-mail the day after. Well I finally recieved my order today, open the box and the mental giants billed me with MX Ruffians. How can I order the correct grip, them confirm that I ordered the Rogue grips, and then the bill and ship me the wrong thing?!?!? Not real happy about my first experience with ODI.
03-02-2007, 11:44 AM #2
Strike two: I hate talking to a damn machine when you call a company like this !!!!!
03-02-2007, 11:46 AM #3
did u order directly from odi?
get the part# of whatever part you want off of hoptproductsusa.com and fill out this form..
they usually have odi grips in stock, if not it only takes a day or 2 to get them.
03-02-2007, 11:53 AM #4
...or your local bicycle shops. Cheaper too. I find ODI's at the bicycle shops as low as $8 and tax sometimes.
03-02-2007, 11:56 AM #5
03-02-2007, 12:05 PM #6
The hard part about me buying things locally is that I work for a small family owned company. I work 6 days a week from 8 am till 6 pm and everything is closed when I leave work, and I cant leave during the day. Working for family SUCKS, you would have thought I would learn my lesson the first 5 times I quit. It is just easier for me to get on the net and order from the dealer.
03-02-2007, 12:40 PM #7
03-02-2007, 12:45 PM #8
I just got a phone call back from them. They blame it on someone they just fired because they kept screwing up. They are shipping me the correct set but I will keep all of this info in mind if and when I need another set.
03-02-2007, 12:56 PM #9
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