Thread: Canon FTW!!!
10-15-2013, 06:19 PM #1
I rurnt (okay, ruint)(okay, ruined) my Canon HF M30 on the Bahamas trip by getting it splashed by the salt water too many times. But I wanted to recover my pics and vids!
So I went to the camera repair place, he said no way. I took it to the computer repair guy, he said maybe if you have an identical camera and switch out the board. He wasn't able to recover anything from the internal memory.
So I called Canon. The regular tech guys couldn't help, but he gave me the address in Virginia to send it with a detailed note about what happened and what I wanted. So I did that.
Then I got an e-mail from them saying to give them $185 to repair the camera. I was wishy-washy about that because what I really wanted was the memory. So I called their number and the chick said give me money and I'll send them a note. So I authorized the $185.
The box arrived today. And as I'm pulling the stuff out, I'm all WTF??? because it's obviously not a complete camera but pieces! So I look at the invoice and it says they weren't able to fix it because of the corrosion and tampering.
But there's an SD card in there--they were able to pull the pics/vids! And the invoice is also all zeroes. So I checked my credit card statement and sho 'nuff they had reversed the $185 back onto my card. And I didn't even ask them to because I would have paid that just for the pics anyway.
The wife and I agree that when business pics up and we're ready for another nice camera, Canon will indeed get our money again!
Oh, and I'm now waiting on the GoPro footage from one of the other guys who went, then I'll mash together a vid and post up.
10-15-2013, 06:26 PM #2
Well, congrats on salvaging the pix. That's the important thing. I, too, was recently considering Cannon: My Panny took a dive in L. Maurepas about 2 months ago. I gave it a "rice" sauna overnight. Removed it from the bag of rice the next AM and still shook water out of all the ports. WTH and nothing to lose, I left the camera in direct sunlight all that next day. Over the next 2 to 3 days, it would power up and then shut off... I figured it a lost cause and left it alone for a few more days. By the end of the week it powered up w/most of the options working, but not all. Well, 2 months later, the damn thing is up and running; the molding on the housing is coming apart but it still taking great pix. This Panny has now dropped/slid down a 100 foot cliff, been left in a cave, covered in mud, and now been dunked under water. Uhm... I think my next camera will be a Panasonic, again...
10-15-2013, 06:27 PM #3
10-15-2013, 10:12 PM #4
I guess I'll give you guys a little teaser of the quality of the Canon. Here ya go.
Attachment 316381Attachment 316382Attachment 316383
Seems like my vids are too long, so you're all gonna hafta wait for me to make my movie.
10-15-2013, 10:12 PM #5
Anybody know why my pics aren't loading right? I clicking on the pic icon and uploading, but then they don't show...
10-16-2013, 01:37 AM #6
Thanks, Brian (and "hi" to Grace). That camera has taking a licking and keeps churning out some pix. BTW, if you saw my last post in LA Conn, I was kinda hoping I might see you guys out on the water. Also, IDK what's going on, but I couldn't upload any pix on the site for 3 days but all seems good now.
10-16-2013, 08:14 AM #7
- Join Date
- Jul 2007
- near Toronto, Canada
Try using the Advanced Mode to reply, then scrolling down to Manage Attachments.
If that also does not work, send a Private Message to Mike Trin. Give him the details of what is not working, including Windows version, browser name and version, etc.
10-16-2013, 08:25 AM #8
- Join Date
- Sep 2010
- Aliso Viejo
Canon has a repair center in Irvine, California. Very close to where I live. I've used them many times. Stand up guys!
You want s hity customer service...contact GoPro...I will not buy their products anymore.
10-19-2013, 12:43 AM #9
10-20-2013, 05:44 PM #10
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