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  1. #1

    Vtech customer service ?

    Does it exist? Hello, I need help?????????? I have contacted you guys a week ago and still have not got a response!!!!!!!!!

  2. #2
    Tiny's Avatar
    Join Date
    Sep 2006
    The Atl
    I was always told if I cant say anything nice, dont say it at all.......

  3. #3
    Quote Originally Posted by Tiny View Post
    I was always told if I cant say anything nice, dont say it at all.......
    Well what I am supposed to do? I purchased a product which I cant use until vtech sorts it out. Should I wait until a month goes by? I am a paying customer and I expect customer service with products I purchase.

  4. #4
    GRF + DashPac:) seadoo02xp's Avatar
    Join Date
    Apr 2005
    Email vtech over and over and over again. In talking every 20 minutes until you get an answer . That worked for me a few years ago.

  5. #5
    What is the issue you are having?

  6. #6
    Quote Originally Posted by whittlebeast View Post
    What is the issue you are having?
    When I tried to setup my vtech account I get a error message saying "unknown user". I am guessing my software key has to be activated?

  7. #7
    NateRXP's Avatar
    Join Date
    May 2013
    Richmond, TX

  8. #8
    Sanfish's Avatar
    Join Date
    Jun 2014
    S/E Florida
    (As I type this) I can tell you that one or more of the Vtech guys are (out of their shop) in Miami (and traveling north) and they have very limited internet access.

  9. #9
    SCHNORR12's Avatar
    Join Date
    Mar 2012
    Lake George, NY
    This seems to be a common issue.

  10. #10
    That is fine and dandy but I emailed them a week ago, have not gotten a response but came across a thread they posted on this morning makes me kinda irritated.

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