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  1. #1
    2017 RXT-X 300 zone 5's Avatar
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    Jun 2007
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    Lake Luzerne, NY
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    Fantastic Service from Jerry

    I emailed Jerry last night, and he told me what was in stock. Did the on line order this AM, and he already shipped me my steel clutch washers. I can name a LOT of huge companies that need to take lessons from him. and geez, this isn't even his "real" job.

    Thanks!!!!!

    Now to pull my S/C and put the ceramics in storage and the steel in their place.


  2. #2
    cdalesch's Avatar
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    Jun 2007
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    Palm Harbor, FL
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    Quote Originally Posted by zone 5 View Post
    I emailed Jerry last night, and he told me what was in stock. Did the on line order this AM, and he already shipped me my steel clutch washers. I can name a LOT of huge companies that need to take lessons from him. and geez, this isn't even his "real" job.

    Thanks!!!!!

    Now to pull my S/C and put the ceramics in storage and the steel in their place.
    DIDO! I just ordered riva washers from Jerry. Jerry emailed me and said he didnt have them in stock and suggested to me his version of the washers instead (cheaper, he didnt have to do that )...said they were just as good...they are on there way already. Awesome service!

  3. #3
    cbrich's Avatar
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    Nov 2006
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    Around Lake Travis
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    Riva took a lesson from Jerry on the steel washer. Riva's older washer were gold plated and Jerry's are not, now take a look at Riva's new washer, no finish, huumm

  4. #4
    SoFlaRiders Member mksmi's Avatar
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    Jul 2007
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    Tamarac,FL (south Florida)
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    He has helped me out with my clutch order too. Very fast service.

  5. #5
    MVR 155's Avatar
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    Jul 2007
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    Bartlett, Illinois
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    I also recently placed an order with Jerry.... item was back ordered, he kept me informed with every update and shipped out part of my order yesterday (rest of it will be backordered for another week or so), great communication on his behalf. I will definately be doing more business with him in the future... Thanks Jerry

    Mike

  6. #6
    lanshark's Avatar
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    Jun 2007
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    Centurion, South Africa
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    Ya, He sure-doo need a service excellence award..

    hes has all the time for you..

  7. #7

    Join Date
    Apr 2005
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    Jax,FL
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    Jerry Is A Great Guy To Deal With.o

  8. #8
    1BAD07RXP's Avatar
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    Jun 2007
    Location
    Chesapeake Bay, South River, Edgewater, MD
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    I ordered a green wheel and washers from Jerry and shipped my s/c out to him. He e-mailed me saying send the s/c in a week when he has more green wheels in stock but I was stupied and already sent the s/c to him. The s/c came back with steel washers on it and a little green impeller inside of it and it was super fast shipping.THANKS JERRY
    Now I can show my bro's 250X whos king.

  9. #9
    bigdeez's Avatar
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    Jul 2006
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    ever order a waterbox from him? hahahaha

  10. #10
    the title says it all, naturally!...PR...

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