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  1. #1
    gorilla03's Avatar
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    Toshiba lcd tv question

    To start out earlier this spring we purchased a $600 42" toshiba regaza lcd tv. well this morning I turn it on and the screen is completely green(with lines) and the bottom probably 2" of the screen is purple(with lines)does anyone know what could be wrong?


  2. #2
    gorilla03's Avatar
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    so i left the tv off for a little while and now only hd channels are working correctly. the basic cable channels are green and purple stripes..anythoughts?

  3. #3
    RustySeaRustyDoo's Avatar
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    Quote Originally Posted by gorilla03 View Post
    so i left the tv off for a little while and now only hd channels are working correctly. the basic cable channels are green and purple stripes..anythoughts?
    If you are getting a good picture on some of the channels, I would call your cable company. Your box may be bad. Do you have another box in the house to swap it with? Have you tried that box on another TV?

  4. #4
    Mike's GPR's Avatar
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    Are you using an analog or HDMI cable.

    Could be a loose connection at the box or TV. Or even a bad HDMI cable?

  5. #5
    gorilla03's Avatar
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    our plasma tv in the other room is getting all the channels and it's the only one that has a hd box from the cable company...I'm guessing the toshiba one has one inside of it? not sure...if the lcd is getting a picture on the hd channels and no others, could it still mean the lcd screen is bad?

    no hdmi cables...just the standard cable

  6. #6

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    If the menu looks bad also the display or display driver board.

  7. #7
    If some channels work fine it must be an issue with the box. First, switch the box with one from another room and check it out. If the picture works fine on regular channels then you know the box is bad and call your cable company. Make sure they dont try and bill you if they have to come out. They can be sneaky about doing that.

  8. #8
    gorilla03's Avatar
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    I'm calling charter to come in and take a look, thinking it's a bad box..im not gunna mess around with it until they get here..

  9. #9
    gorilla03's Avatar
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    just a little update...had absolutely nothing with the cable hook up or anything and after spending a long time on the phone toshiba is refunding the full amount for the tv...i guess toshiba supposedly never had a problem like this before. so with the money were getting for the tv probably looking at a sony one

  10. #10
    Mrs.Snoman's Avatar
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    Quote Originally Posted by gorilla03 View Post
    just a little update...had absolutely nothing with the cable hook up or anything and after spending a long time on the phone toshiba is refunding the full amount for the tv...i guess toshiba supposedly never had a problem like this before. so with the money were getting for the tv probably looking at a sony one



    Get the pioneer,its GREAT!!!Thats what we have and have never had a problem with it..I know a few people that have sony to though and havent heard anything bad about them either..Good luck with the new one!!!

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