Thread: How about a Dealer Section
07-12-2005, 08:43 AM #1
How about a Dealer Section
How about a Dealer section, so we can post dealers that give good sales and service and report those that don't?
(I promise not to harp on PPG)
07-12-2005, 10:52 AM #2
Sounds like a good idea...but only if 11 is ALLOWED to harp on PPG !!
07-12-2005, 11:04 AM #3
I would stop shooting on ambulances...
If it wasn't so f#$^%g funny...
07-15-2005, 06:54 AM #4
Well, dealer #1 in my book to avoid (excluding PPG) See, I excluded them .
Lakeview Performance, Windsor Ontario (Canada)
Sales, good to poor depending on who you talk to
Parts, good, polite and easy to deal with.
Service, no clue what a supercharger is.
Owner, jerk, no customer care at all, went out of way to not be helpfull.
Overall rating 2 out of 5
07-15-2005, 11:02 AM #5Originally Posted by Sunfunzoom
Get the parts along with a smile and go do the work myself or have it done by someone who knows what he's doing.
07-15-2005, 12:35 PM #6
I agree 11, I get my parts there. It's good cause I have to do all my own wrenching. Im looking to buy a boat too, but they are off my list for that.
07-16-2005, 03:48 PM #7
I have to admit I was VERY disappointed by the level of knowledge and skills the local dealers display.
I was so happy with my dealer back in France, that guy had 30 years of wrenching on bikes and skis behind him and his chief mechanic used to be in a race team that took a few European titles.
Since he is the only dealer I ever dealt my whole life before I moved to USA, the higher you get the harder the fall.
04-21-2006, 10:25 AM #8
Well, bad service has taken its toll. Lakeview Performance, Windsor Ontario (Canada) is up for sale!!!
Parts guys were great, but the rest draged it down!
04-23-2006, 08:57 AM #9
Del Amo Motorsports in Redondo Beach, CA is by far the worst business of any kind I have ever dealt with. When I took my '05 RXP on its first run after warranty SC rebuild I discovered that there was NO OIL in the ski whatsoever. I put in the 1 qt that I had with me after the low oil beeper went off and I got back to the dock. The beeper hadn't alerted me until I had idled out past the 5 mph zone (about 1/4 mile) and then opened up the throttle. I called the service manager & took the ski back there. The nexy day he said that they added 1 more qt of oil to bring it up to the proper level(don't believe it was "only" 1 more qt, but that would still have made it 2 qts low when they returned the ski to me after the SC work. I took the ski out again only to find that I could get no more than 7500 rpm when prior to SC work I would get 8100 rpm. Also I had black oily soot all over the rear end of ski. Michael Larkin, the service manager, agreed to pick up my ski and trailer(????) at my houseon a wed and that I could meet the tech at Cabrillo beach on Fri to witness the next test. Thurs I get a call from Larkin saying they would be testing the ski at a "private lake" and I could NOT attend.WTF? Around 5 pm on Fri he calls me to say my ski was fine and that they were able to get 7850 rpm "easily". When they brought my ski back to me the next day and gave me another BUDS printout I noticed that the number of minutes above 7700 rpm was exactly the same as on the BUDS printout from a week earlier. What about the "7850 rpms " on the "private lake" test ride? He was obviously lying to me but was so stupid as to not even look at the printout before making up his lie to cover his service dept's negligence. At this time I decided that I would NEVER let Del Amo touch my ski again. By the way, there many, many other parts that were either missing or left un-tightened after SC work that I found myself BEFORE I dide my first post SC work run. I phoned Linford @ BRP "customer service" (what a joke) and he said to take it to another dealer but NOT tell that dealer what had happened but to tell Linford beforehand where I was taking it.WTF??? This is a long story but I'll try to condense it. The dealer I took it to called BRP to see if there work to diagnose problem was under warranty and all of a sudden BRP tells them that my after market air intake (R & D) caused the "unit to run lean on 1 cylinder. ECM in machine is programmed for a certain air temperature. Modification of machine requires ECM to be adjusted and EFI needs to be remapped. Found engine compression low in center cylinder 135 down 15 psi, performed leak down test, found cylinder leaks at 20 %, inspected cylinder piston showed signs of detongtion (sic) as well as valve leakage. Engine damage has occurred from after market flame arrestor on supercharger made unit run too lean." This was quoted EXACTLY as appears on my R.O. copy from the second dealer service dept. I called Larkin and was furious that both he and BRP had conspired together to cover up for Del Amo's negligence. I'm not naming the second dealer because I don't know if they were involved in the cover up. As a result I'm left with: 1. a ski that is dying quickly (only able to get 6800 rpm now about 2 weeks after 2nd dealer) 2. no warranty 3. no Sea Doo dealer that I can trust. Oh, btw Larkin said smugly that he knew the minute my ski arrived at the 2nd dealer and that "I was running out of options, wasn't I?" It's a good thing for all involved he was not face to face with me when he said that. I would be in jail today if that were the case. You cannot imagine how pissed I am.Also btw, I had installed the R & D air intake last July (3 weeks after I bought the ski and it was in place when del Amo did the warranty SC work. Why didn't BRP not allow the warranty work right then if the a/m air intake was causing "engine damage". Why, because that's bullshit. the SC went out at 34 hrs last Nov. I now have 42 hours and 38 more $250/ month payments to the bank. To say I'm angry is to not due justice to my extere ragve at the guilty parties. Much more to say but I have to go now. Any ideas ?(LEGAL ONLY). I am in the process of legal action against Del Assholes & BRP lying fuckers.
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