Problem when connecting maptuner to PC

[NAL-E]

I've installed mymaptuner and when I try to connect to maptuner all I get is this error


Ive uninstalled and reinstalled the mymaptuner and drivers many times and no help. All they can say at maptuner is try another computer. I can and I will do that, but I dont care if it works in all the other computers in the world. I wanna know why it doesn't work and I want to get it working with my computer.

[Green Hulk]

Contact [email protected] in support and he will be able to assist you.

[nmpeter]

truy removing the USB port via device manager and let it reinstall itself. if its an intel chipset usb, you might need an update

outside of that follow above advice

[ptscon]

Look at the installation directory and check if that, MaptunerUsbLib.dll, is there C:\Program Files (x86)\Maptun\MyMaptuner

Here is how my installation dir looks

[NAL-E]

Sorted, cleaned up my pc and reinstalled windows. Everything works now.

[nmpeter]

for others facing the same issues, reinstalling windows is often not needed, removing the USB ports will force a reinstall of the USB supporting drivers ( as does reinstalling windows) and allows you to retain installations of other supporting software you use.

thanks for the follow up on your success NAL-E this is why the GH forum a powerful resource in our community