Dealership burned my ski while shrink wrapping

[Boardrider3030]

Hey everyone,

I purchased a 2022 GTX 300 limited last spring. The dealership I purchased it from CYCLES 128 in Beverly, MA could not have been worse if they tried, from the deposit to service things got worse. I spoke to the manager and he apologized and basically offered to shrink wrap my ski for free. In doing so they managed to burn my hull with the heat gun on BOTH sides about 6 inches. I noticed it when I brought it home and immediately returned to the dealership. Again they apologize and say they are going to take it to a hull repair specialist they work with. They refuse to provide me with any information on where it is or who is doing the work. If anyone knows who they use please let me know. I didn't file a claim with my insurance company initially, But I am looking for advice on if I should file a claim at this point. Any advice would be greatly appreciated.

Thanks,
Josh

[Team Bilford]

Maybe file a claim on the dealer's insurance and have it repaired where you like if they won't be transparent with you about the repair. You hull is CM Tec which is an acrylic color layer over a fiberglass type material. I would want to know exactly how they plan on repairing the color layer.

[guybb3]

Hey everyone,

I purchased a 2022 GTX 300 limited last spring. The dealership I purchased it from CYCLES 128 in Beverly, MA could not have been worse if they tried, from the deposit to service things got worse. I spoke to the manager and he apologized and basically offered to shrink wrap my ski for free. In doing so they managed to burn my hull with the heat gun on BOTH sides about 6 inches. I noticed it when I brought it home and immediately returned to the dealership. Again they apologize and say they are going to take it to a hull repair specialist they work with. They refuse to provide me with any information on where it is or who is doing the work. If anyone knows who they use please let me know. I didn't file a claim with my insurance company initially, But I am looking for advice on if I should file a claim at this point. Any advice would be greatly appreciated.

Thanks,
Josh

I, unfortunately, live in Mass. as well and I wouldn't put up with that. I would give the Attorney General a call and see what your rights are. I have to add that I buy EVERYTHING from HK Powersports in Hooksett NH and whatever problems I have are ALWAYS solved to my satisfaction. I go way out of my way to go there.

[RXP-X 2011]

terrible. I would never understand what is the Point of heat shrinking an jetski ? Just use the Cover and put the Ski inside ? or is is for long Term ouside Storage ? Even so i would use the OEM Cover.

[guybb3]

terrible. I would never understand what is the Point of heat shrinking an jetski ? Just use the Cover and put the Ski inside ? or is is for long Term ouside Storage ? Even so i would use the OEM Cover.

OP probably did it as they offered it for free to make up for a screw up. I use the OEM cover and have it under one of those metal garages with the open ends. I also put mothballs and cayenne pepper in the hull in little buckets to keep the mice from eating stuff.

[FAMT]

how would an Mouse enter the Hull with seats and and Drain Plugs closed ?
I use the OEM Covers on all my Skies as well but i do have an enclosed Garage. But i do use to hold the Draigs Plugs open as well as i dont close the seats to give some Ventilation.

[Boardrider3030]

Thanks everyone for the advice. Unfortunately I have to keep it in my driveway because I don't have a garage. I have pest pouches in the hull, and will put more on when I get it back. For weeks the service mgr told me they were waiting on paint. My insurance agent called them on Wednesday and wouldn't you know I get a call from the service mgr saying "oh yeah I talked to the guy he did one side today and it should be finished tomorrow". I don't buy it because who the hell paints half a ski?? At least now insurance is involved if it's not to my satisfaction I can have it fixed somewhere else. I will be doing all future services myself and if it's a warranty issue I'll be going to HK Powersports. I've never worked with a more inept business my entire life. Tell your friends DO NOT go there, EVER.

[guybb3]

how would an Mouse enter the Hull with seats and and Drain Plugs closed ?

You're messing with me ya?

[K447]

how would a Mouse enter the Hull with seats and and Drain Plugs closed ? -

How does combustion air enter the hull?

PWC hulls are not airtight - they have large cross section openings for air from outside to flow into the hull interior.

[FAMT]

You're messing with me ya?

??? Simple Question. never heard something like that.

[guybb3]

You're messing with me ya?

??? Simple Question. never heard something like that.

Fair enough. I should have noticed your avatar. Here in the NOrtheast the little bastards get into everything during the winter. Nothing is safe; the mouse damage on things can be off the scale.